AI-Driven Efficient Dining
Jana Cafe, a beloved Somali eatery near the East London Mosque, is renowned for its authentic cuisine and warm community atmosphere. As customer demand grew, managing orders, staff schedules, and phone inquiries became increasingly complex—often stretching the small team thin.
To tackle these challenges and scale effectively, Jana Cafe partnered with Solvexa AI, integrating AI-driven solutions into its day-to-day operations.
The Results:
- 20+ hours saved weekly by automating order management, staff scheduling, and front desk phone handling.
- 25% increase in orders through AI-powered marketing and personalized customer experiences.
The Challenge: Managing Growth Without Compromising Service
Running a busy cafe required:
• Efficient Order Handling – Manual order-taking, especially during peak hours, created bottlenecks and errors.
• Staff Scheduling – Coordinating shifts and kitchen workflows demanded time-consuming adjustments.
• Front Desk Phone Handling – Answering calls for reservations and phone orders consumed valuable staff time.
• Customer Engagement – Building loyalty and encouraging repeat visits needed smarter, more personalized outreach.
With limited staff and high customer expectations, Jana Cafe leveraged our AI Automations to elevate its operations and customer experience.
The Solution: Setting up AI Automations that work with existing structures
• Implement Smart Order Management – AI streamlined web and phone orders, reducing errors and wait times.
• Optimize Staff Schedules – AI analyzed peak times and matched staff availability to demand.
• AI Receptionist for Front Desk – The AI Receptionist handled incoming calls, answered FAQs, took phone orders, and booked tables automatically, freeing staff to focus on in-house service.
“With Solvexa AI, we’ve saved over 20 hours every week, giving us more time to focus on serving our customers with authenticity and care.”
— Management Team, Jana Cafe
The Results: AI-Driven Efficiency & Growth
✅ 20+ hours saved weekly across order management, staff scheduling, and phone handling.
✅ 25% increase in total orders, including phone and online, driven by smarter marketing and AI-powered customer engagement.
✅ 24/7 AI Receptionist, ensuring customers could place orders or book tables at any time.
✅ Higher customer satisfaction, resulting in improved online reviews and higher SEO rankings.
✅ Faster order processing, reducing customer wait times and boosting satisfaction.
The Future: AI-Powered Dining Experiences
Solvexa AI has transformed Jana Cafe’s operations, delivering efficiency, scalability, and reliability within its systems. By automating key tasks and enhancing existing management, the team now focuses on delivering what they do best.